WhatsApp Marketing & Automation Services in Pune

WhatsApp Marketing & Automation Services in Pune

Reach Customers Instantly. Drive Sales. Grow Locally

With the advancement in technology, your customers aren’t waiting for your emails or calls; they’re messaging you on WhatsApp. With over 2 billion active users worldwide, WhatsApp has become one of the most effective marketing channels for businesses. At The Maven Media, we provide WhatsApp marketing and automation services in Pune & PCMC to help brands connect directly with their customers through personalized, timely, and interactive messaging.

We don’t believe in robotic replies that feel impersonal. Instead, we focus on smart automation, human-centered messaging, and conversion-focused campaigns that build trust, drive action, and scale your growth. We have helped local clinics, salons, restaurants, real estate agencies, e-commerce brands, and coaching institutes with our WhatsApp marketing solutions, which have transformed casual inquiries into conversions, increased engagement, and delivered measurable ROI.

Our Core WhatsApp Marketing & Automation Services in Pune & PCMC

WhatsApp Business API Setup & Verification

We help you move beyond the personal WhatsApp app and set up a verified, professional WhatsApp Business API account, essential for branding, automation, and scalability. This includes creating your business profile with logo, description, address, contact details, and operating hours. We ensure compliance with WhatsApp’s commerce policies and set up message templates for approvals.

Click-to-WhatsApp Campaigns & Ad Integration

Having a “Message Us on WhatsApp” button is the fastest way to generate leads online. We integrate WhatsApp CTAs into Google Ads, Meta Ads, Email Signatures, Google Business Profile, Website banners, and Landing Pages. When a user clicks, they’re taken directly to a pre-filled chat with your business, often leading to immediate inquiries. We craft compelling CTA copy and track conversions so you know which campaigns are working.

Catalog & Product Showcase Management

WhatsApp marketing in Pune is great for product-based businesses. We help these businesses create and manage a professional digital catalog within their WhatsApp Business account. This includes High-quality images of products/services, Clear descriptions, pricing, and variants, as well as “Order Now” or “Book a Demo” buttons. Customers can browse, ask questions, and place orders — all without leaving the app.

Broadcast Messaging & Targeted Campaigns

We run high-quality broadcast campaigns to engage your audience with timely, relevant updates. These include new service launches, Festival offers (Holi, Dussehra, Diwali, Ganesh Chaturthi, New Year), Event invitations, Stock alerts, or limited-time deals and special discounts. Messages are sent only to opted-in contacts, ensuring full compliance with WhatsApp policies.

Automated Messaging & Smart Triggers

Save time and enhance communication with automated alerts, such as booking confirmations, payment reminders, order updates, and feedback requests, keeping customers engaged with minimal manual effort. For follow-ups, we set up “still interested in these items” for abandoned carts and send a thank-you message along with a request for review, helping brands improve their Google review ratings.

CRM Integration & Live Response System

We integrate WhatsApp with platforms such as HubSpot, Zoho, Salesforce, and Shopify, ensuring a seamless and unified customer journey across all channels. Furthermore, for easy engagement, we embed a WhatsApp chat button that opens a direct chat with your team when clicked. With auto-greeting messages like “Hi, how can we help?” and offline message handling, the customer experience is dramatically increased.

Why Choose The Maven Media For WhatsApp Marketing & Automation?

No Chatbots. Real Strategy. Real Results.

We focus on human-led, automation-assisted marketing, not impersonal bots that frustrate customers.

Official WhatsApp Business API Experts

We have a team of WhatsApp Business API experts ensuring secure, scalable, and policy-compliant operations.

Hyper-Local Focus Campaigns

Based in PCMC, we understand Pune's customer behavior, cultural nuances, and seasonal trends, allowing us to craft highly relevant campaigns.

Transparent & Collaborative Process

You control the messaging. We provide templates, strategy, and performance insights, but you approve everything.

Ongoing Support & Optimization

We monitor campaign performance, refine messaging, and train your team to ensure long-term success.

How We Work

Goal Discovery & Use Case Mapping: Defining goals, setting up WhatsApp Business API, and building campaign strategy.
WhatsApp Business Setup & Verification: Configuring your official account, verifying your number, and designing your profile.
Workflow & Template Design: Designing promotional, transactional, and automated template and message flows.
Integration with Website & CRM: Syncing with CRM, website, or e-commerce platforms for smooth customer journeys.
Campaign Launch & Training: Going live and training your team on managing conversations.
Monthly Review & Optimization: Monitoring performance and fine-tuning campaigns for better engagement and ROI.

Let's Make WhatsApp Your Strongest Marketing Channel

With The Maven Media’s WhatsApp Marketing & Automation services, your brand can engage customers instantly, send personalized campaigns, and achieve higher conversions, all on the platform they use every day.

Ready to unlock the power of WhatsApp?

    FAQs

    WhatsApp Marketing & Automation
    WhatsApp has an open rate of over 90%, compared to 20–30% for email. It’s faster, more interactive, and preferred by customers for direct communication.
    Yes! We’ve helped doctors, dentists, physiotherapists, beauty salons, and gyms in PCMC & Pune automate appointment confirmations, reminders, feedback requests, and promotions, reducing no-shows and increasing repeat visits.
    Yes. We set up fully functional digital catalogs and integrate payment links (Razorpay, Paytm) so customers can browse and buy directly via chat.
    Yes. We follow WhatsApp’s Business Policy and Data Protection Guidelines — no spam, no unauthorized messaging, only opt-in communication.
    Absolutely. We add a click-to-WhatsApp button and trigger automated welcome messages based on user actions.
    Yes. We sync leads, orders, and customer data with your CRM, spreadsheet, or calendar system.
    We offer ethical, human-first automation, no chatbots, no fake engagement, no black-hat tricks. You get real strategy, real results, and authentic relationships.